Please read the following to understand how the Payouts.com exchange rate is determined, the definition of the interbank rate, and when you will receive confirmation of your rate.

How is the foreign exchange rate calculated at Payouts.com?

Payouts.com collaborates with various financial institutions and liquidity providers worldwide to obtain pricing and execution services. The foreign exchange rate at Payouts.com is calculated considering a range of factors, including market liquidity, prices from liquidity providers, other market conditions, and predetermined sales margins.

For any foreign currency transaction, the confirmation of the exchange rate used is provided immediately after the transaction is completed.

For those using our LockFX solution, the foreign exchange rate applied will be the LockFX rate that is active at the time of the transaction.

What is the interbank rate?

The foreign exchange market doesn't have a single, universal interbank rate. Our interbank rate is determined by referencing live exchange rates from our banking partners and market data sources, and then creating a blended rate from these inputs. This blended rate often involves calculating the weighted average of one or more exchange rates available to us.

We do not add a customer-specific markup to the interbank rate. However, it's important to note that foreign exchange markets typically operate 5 days a week, from Monday to Friday. During weekends or other periods when markets are closed or rates are unavailable to us, we may apply an additional markup to our interbank rate to account for such scenarios.